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Customer Service

Order/Payment Policy

To Order

1) Shop online or
2) Call our hotline: +65 9859 0583 or
3) Email us at deworigins@gmail.com, stating your name, address, phone number, product name and quantity required. We will advise you accordingly via email or phone call. (Note: if you do not hear from us within 48 hours, please contact us.);
4) Visit our retail outlets:

a) Organic 4 Less
    Blk 271 Bukit Batok East Ave 4 #01-148 Singapore 650271
    Opening Hours:
    Mon – Fri: 8.30am – 8pm
    Sat: 8.30am - 6pm
    Sun: 8.30am – 2pm 

To Process Order:

1) We process orders within 3 working days and deliver within next 5 working days (depending on locations);
2) We do not deliver to PO Boxes;
3) If an item is out-of-stock, we will contact you for further instructions.

For international orders, please email us at deworigins@gmail.com
1) We reserve the right to change the delivery charges without prior notice, please note that the delivery charges are based on per transaction per delivery.
2) All taxes, duties and other fees, if any, are to be borne by customers.
3) We do not deliver to PO Boxes.

To Make Payment:

1) Paypal
2) Master/Visa Credit Cards

To Cancel Order:
All orders which have been processed and delivered cannot be cancelled or altered.

 

Return/Exchange Policy

We regret that Returns and Refunds cannot be accommodated. We only accept exchange requests when the merchandise is worn, soiled and spoilt when we deliver. Discounted/ special priced items are final sales and are not eligible for exchange. For replacement items of lower value, there will be no refund for the excess amount.

For replacement items of higher value, customers are required to pay the difference.

For replacement, items must be returned to us within 7 days from the date products are received.


Delivery Policy

Delivery charges apply. 

Pricing Policy

We reserve the right to change prices without notice and correct any typographical errors.

 

Website Management Policy

BabyOrganix Singapore website is managed by Dew Origins, authorised distributor of Econat Resources Sdn. Bhd.



Contact us

Hotline : +65 9859 0583